Refund & Cancellation Policy
Stock Watcher is offered as a 24-hour Daily Pass or an automatic Monthly (30-day) or Annual (365-day) subscription. This page explains how cancellations and refunds work.
Cancel anytime + 7-day refund on Monthly & Annual subscriptions. You can cancel a recurring Monthly or Annual subscription at any time so you are never charged again, and your access continues until the end of your current paid billing cycle. If the software doesn't work on your setup, email us within 7 days of your initial Monthly/Annual subscription purchase (or within 24 hours for a Daily Pass if it failed to activate) for a full refund.
1. Subscription cancellation
- Daily Pass (24 hours): Prepaid one-time pass; expires automatically after 24 hours with no recurring charge to cancel.
- Monthly & Annual Subscriptions: Renew automatically every 30 days or 365 days via Razorpay. You can cancel at any time before your next billing date via your Razorpay subscription link, your UPI AutoPay/card mandate settings, or by emailing [email protected].
- Access after cancellation: When you cancel a Monthly or Annual subscription, your licence remains active until the end of the billing period you have already paid for, and then expires automatically with no offline grace period.
2. When you are eligible for a refund
We will refund your payment in full if, within 7 days of a Monthly or Annual purchase (or within 24 hours of a Daily Pass purchase), any of the following applies:
- The software does not work on your computer and we cannot fix it.
- It does not do what this website says it does.
- Your licence key did not arrive, or does not activate, and we cannot resolve it.
- You were charged more than once for the same billing period (duplicate charges are refunded immediately).
3. When we may decline
So that the policy is honest in both directions, we may decline a refund if:
- More than 7 days have passed since a Monthly/Annual charge (or after a Daily Pass has been activated and used).
- The licence key has been shared, resold or published.
- The request is because your broker changed, restricted or withdrew their API, or your broker account or token stopped working — this is outside our control and does not mean the software is faulty.
- The request is because the software did not tell you what to buy or sell. Stock Watcher is a read-only watcher and is explicitly not investment advice.
4. How to request a cancellation or refund
Email [email protected] from the address you subscribed with, and include:
- Your licence key (or the Razorpay payment/subscription ID).
- Which plan you bought — Lite, Business or Pro (Daily, Monthly or Annual).
- Whether you want to cancel future renewals (keep access until period end) or request a refund.
We reply to every request within 2 business days.
5. How long a refund takes
| Step | Timing |
|---|---|
| We reply to your request | within 2 business days |
| We approve and initiate the refund | within 3 business days of approval |
| Money reaches your account | 5–7 business days after that, depending on your bank |
Refunds are always issued to the original payment method through Razorpay.
6. Immediate revocation upon refund
When a refund is processed, the licence key is immediately revoked with zero grace period. The desktop application will deactivate as soon as it refreshes your licence status. Your local portfolio history, ledger and settings remain on your computer.