Subscriptions, keys & activation
Everything about how Stock Watcher subscriptions, passes, and licence keys work.
⚠️ Save your licence key at checkout. The moment your payment succeeds, the key appears on screen with Copy key and Save key as file buttons. Use one of them before you close that page. If you close the tab within 15 minutes or on the same browser, you can still copy it; after that, email us with your payment reference and we'll help.
🖥️ One licence key activates one computer. Subscribing to Lite, Business or Pro gives you one key for one machine. The tier decides how many broker accounts you may watch on it (5, 20 or unlimited) — that is separate from how many computers you may install on.
Plans & billing
What billing plans are available?
- Daily Pass (24 hours): A prepaid 24-hour pass (₹49 Lite / ₹99 Business / ₹199 Pro). It is a one-time Razorpay order and does not auto-renew.
- Monthly Subscription (30 days): Automatically renews every 30 days via Razorpay (₹199 Lite / ₹499 Business / ₹999 Pro).
- Annual Subscription (365 days): Automatically renews every 365 days via Razorpay (₹999 Lite / ₹2,999 Business / ₹7,999 Pro).
How do renewals and cancellations work?
Monthly and Annual subscriptions renew automatically through Razorpay at the end of each billing cycle, extending your existing licence key seamlessly — you do not need to enter a new key each month or year.
You can cancel a Monthly or Annual subscription at any time via your Razorpay mandate/subscription link or by emailing us. When you cancel, your access stays active through the end of the billing period you already paid for, and then stops without charging you again.
What happens if a recurring renewal payment fails?
If an automatic renewal charge fails, Razorpay retries the charge. If you are temporarily offline when your renewal date passes, the desktop app gives you a bounded offline grace window (6 hours on Daily passes, 72 hours on Monthly/Annual plans) while it waits to verify renewal. If all payment retries fail and the subscription halts, access pauses until you renew.
Licence keys & activation
What does the key look like?
Five-character blocks, like SWIN-XXXXX-XXXXX-XXXXX. Paste it into the activation prompt when you first open the desktop app.
Can I use one key on two computers?
No — one key is bound to one computer. If you replace your computer, email us and we'll reset the device binding for your active subscription at no charge.
Do I need to be online to use the app?
Initial activation, live market/broker syncing, and periodic subscription lease refreshes (at least once every 7 days and at renewal) require an internet connection. Between refreshes, your signed local lease lets you open the app and view your cached portfolio offline.
I've hit my account limit. Can I upgrade?
Yes — email us to upgrade your active subscription from Lite (5 accounts) to Business (20 accounts) or Pro (unlimited accounts), and click Refresh licence in the app's Settings tab.
Payments & refunds
How do I pay?
UPI AutoPay, credit/debit card or netbanking through Razorpay. We never see or store your card, UPI ID or bank details.
Can I get a refund?
See our Refund & Cancellation Policy. Note that when a refund is processed, the associated licence key is revoked immediately.
Still stuck?
Email us — a real person who knows the code replies, usually the same day.